Electronic Serial Number/Sirius Identification Number (ESN/SID)
Please have the following information available when calling:
1. The Electronic Serial Number/Sirius Identification Number (ESN/SID).
2. Your Vehicle Identification Number.
To access the ESN/SID, refer to the following steps:
See also:
Older Children And Child Restraints
Children who are two years old or who have outgrown their rear-facing convertible
child seat can ride forwardfacing in the vehicle. Forward-facing child seats and
convertible child seats used in t ...
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the
day, discuss the situation with the service advisor and list the items in order
of priority.
At many authorized deal ...
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you.
Take your warranty folder. All work to be performed may not be covered by the warranty.
Discuss additional charges ...


